DELIVERY
WHAT ARE MY DELIVERY OPTIONS?
Our delivery services and charges are listed in the table below. Please select the option that is best for you at the checkout page.
|
Delivery option |
Delivery times |
Cost |
|
UK Saver |
4 working days - if ordered before 7.00pm |
£4.95 |
|
UK Saturday Delivery |
Following Saturday - for orders placed before 4:00pm the Friday before. |
£5.99 |
|
UK Next Day Delivery |
1 working day - if ordered before 7:00pm |
£5.99 |
|
Republic of Ireland |
2-3 working days if ordered before 7.00pm |
£4.99 |
|
Europe |
5 - 10 working days. Maximum 10 items per order |
£6.99 |
|
Turkey |
7 - 14 working days. Maximum 10 items per order |
£6.99 |
|
USA & Canada Standard |
7 - 14 working days. Maximum 10 items per order |
£6.99 |
|
Australia Standard |
up to 8 working days. Maximum 15 items per order |
£6.99 |
|
New Zealand Standard |
up to 8 working days. Maximum 10 items per order |
£6.99 |
|
United Arab Emirates |
7 - 14 working days. Maximum 10 items per order |
£6.99 |
NOW AVAILABLE - EXPRESS DELIVERY
We aim to deliver your goods within the times specified below (this excludes weekends and bank holidays).
|
Delivery option |
Delivery times |
Cost |
|
Australia Express |
3-5 business days. Maximum 15 items per order |
£9.99 |
|
New Zealand Express |
3-5 business days. Maximum 10 items per order |
£9.99 |
|
USA Express |
1-2 business days. Maximum 10 items per order |
£9.99 |
|
Canada Express |
3 business days. Maximum 10 items per order |
£9.99 |
Please note, for UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.
For all other international deliveries there is a maximum of 10 items per order.
We may change these restrictions from time to time.
Where we have advertised the Next Day Delivery service or the UK Saver Delivery service at reduced rates as part of a promotion, this delivery rate promotion will only apply to orders which have a value of £10 or more.
If you choose to have your goods delivered by UK Saver Delivery, we aim to deliver your goods within 4 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 19:00 (7:00pm). We have indicated the estimated delivery times in the below table as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.
|
Order date |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Saturday |
Sunday |
|
Estimated Delivery date |
Friday |
Monday |
Tuesday |
Wednesday |
Thursday |
Thursday |
Thursday |
Please be advised that UK Saver Delivery is not possible over the weekend or on Bank Holidays.
UK NEXT DAY DELIVERY - WHEN WILL I RECEIVE MY ORDER?
To receive your order the next day you must place your order by no later than 19:00 (7:00pm). However, please note there are some exceptions as explained below.
Orders placed after 7pm on Thursday but before 19:00 on Friday, will be delivered on Saturday.
Orders placed after 7pm on Friday but before 12:00 on Sunday, will be delivered the following Monday. Orders placed after 12:00 on Sunday will be delivered the following Tuesday.
To receive UK Saturday Delivery for the following Saturday, orders must be made before 4:00pm on the Friday before. Unfortunately, Saturday delivery is only available for UK deliveries. We are very sorry but we cannot offer Saturday delivery to the following postcodes:
AB (All), BT68, BT69, BT70, BT71, BT74, BT75, BT76, BT77, BT78, BT79, BT81, BT82, BT92, BT93, BT94, DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3
We use either Royal Mail or one of our other delivery partners.
WHAT IF NO ONE IS IN?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
WHERE DO YOU DELIVER?
UK & Republic of Ireland
Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 3 - 5 working days - Channel Islands, Highlands & Islands of Scotland, Shetlands.
We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 19:00 (7.00pm) in order to receive it in the next 2 to 3 working days. Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.
International Delivery Service
We currently offer an International Delivery Service which includes USA, Canada, New Zealand, Australia, United Arab Emirates and certain countries within Europe.
Due to individual country custom requirements we unfortunately do not deliver to the following destinations - Andorra, Canary Islands, Greenland, Gibraltar, Iceland, Norway, San Marino, Switzerland and Vatican City State. We apologise for any inconvenience caused.
